I had some very constructive guidance to provide them with to avoid this in the future, but was unable to determine contact with them.
My criticism is, on March 8th. My luggage was delayed from Chicago, my destination was Dane County Airport Madison Wi. When it had arrived, it was shipped. Nonetheless, the baggage were wrecked and taped up. I identified as in a very grievance immediately. I had been givin quite a few telephone numbers as well as the firt a person was just a recording to go away my telephone and anyone would get back to me.
I am 1,000,000 member and generally get pleasure from touring on AA,but U.S. Air is no excellent. The staff is rather impolite
I not too long ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. One of several stewardesses was a woman named Kim who were a stewardess for a long period on American. I was flying with my daughter and her four thirty day period old infant and experienced many carry on baggage in addition to a bag for that pumping and nursing bottles. Kim was superb, these kinds of a terrific help with a lot of things in the course of our trip like but not restricted to finding around the flight, receiving the bags in to the overhead compartments, finding us items we wanted in the flight and obtaining out from the flight with our baggage.
After i arrived in Newark, AA knowledgeable me that the ticket agent had didn't “scan†my bag, and Consequently, even at seven:00 p.m., they may not set up for my bag to obtain on One more flight to Newark that evening.
The flight crew automatixallu manufactured me Examine my bag Although thier have been quite a few open overhead bins. See connected flight data. It could be awesome should they crew did bot observed it wasnt thier fault and dont blame them.
I tried contacting AA for restitution and obtained a “kind letter†apologizing for my experience.
Over the returning flight we checked in and the workers greeted us and seemed very Experienced. Needless to say useful content until we Visit the counter. The youthful male was quite inexperienced. The agent beside him spelled out that we put the wrong ticket on among our eight bags. They two gentlemen could not work it out and fundamentally informed us everything was Alright.
I have normally used continental airways and had altered to American but soon after this incident I don’t Assume ill at any time fly along with you guys any more a cockaroach over a airplain im certain All people on Fb would want to no relating to this even the news pretty discustin and horrible I believed airplains ended up pest contal free.
My to start with and past time to fly with American Airways: I'm a larger girl and I compensated excess for seats on two of my flights making sure that I wouldn't be a stress to other passengers. Why I don’t know there was almost nothing various about them. My past flight to my spot was cancelled and I didn't determine until finally I had been on my technique to the gate. They attempted to rout me to another airport with very little understanding of one other airport. Following a 4 hour hold off I arrived at my spot.
To I don’t know how Many individuals seeking to get this settled. I was so disappointed and about to surrender
Wanda also ordered a wheelchair for me as a person experienced NOT been requested Although I had asked for 1 Once i acquired my ticket.
I are already touring with American Airways for a few years now and am now very shocked at a current event. I'd just gotten back again from holiday to notice that my suitcase was lacking. American Airways advised me I had been alleged to get it again the following day, but I only got it two times later and found that my suitcase had been ripped open and destroyed.
I was to tell you of my not so pleasurable expericences along with your airline, and requesting a refund of my flight. To begin with I used to be suppose to generally be over the 7:55am flight from Gulftport,MS.